Once it is open, select the Devices menu. AM Capture(For Studio 15 and Older): Go to Start > All Programs > Studio > Tools > AM Capture. Webcams: If at one point you had a webcam installed but it is now disconnected, try reconnecting the webcam or completely uninstalling the webcam software.Ħ. Other capture devices: If you have any non-Pinnacle capture devices, try removing/disconnecting them to see if they are causing the problem.ĥ. There should be a listing here that specifically states USB2 or Enhanced and not just USB.Ĥ.
#Pinnacle studio 22 stop motion serial#
You can identify if you have a USB2 port by going to Device Manager and expanding the Universal Serial Bus Controllers category.
USB2 Devices: If the capture device is a USB2 capture device, make sure that it is connected to a USB2 port. Try either clicking on the Studio application tab on the Windows task bar or pressing ALT-TAB on your keyboard to cycle through the currently available windows.ģ. Importer may be hidden: It is possible in some cases that the Importer is actually available, but it is just "behind" the main Studio window. If you do have your Documents folder located on a non-local drive, move it to your main local drive (Usually your C drive).Ģ. This could be on a Network drive or on an external hard drive. Documents folder: In some cases this problem is caused by having your Documents folder located on a non-local hard drive.
The different resolutions to this can be divided into two categories:ġ. Each of the following steps have resolved the problem for some customers. There are many different reasons why this might happen.
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